Cosentus

Behavioral Health. 
Complex Billing. Clear Results.

Symed by Cosentus — psychiatry, therapy, IOP/PHP, medication management, and telehealth each carry distinct billing rules. Our team knows every one.

Complex Sessions. Constant Revenue Leaks.

  • Time-based CPTs with strict thresholds trip up generic billers who don’t know the difference between a 90834 and a 90837
  • Telehealth modifiers vary by payer and change frequently. Yesterday’s correct code could be today’s denial
  • IOP/PHP bundling rules create constant underbilling risk when teams don’t know per-diem vs per-service differences
  • Authorization expirations silently kill revenue when tracking gaps occur across ongoing treatment plans

Behavioral Health Billing Experts + Ai Tracking

  • Dedicated behavioral health team that handles time-based coding, telehealth modifiers, IOP/PHP rules, and crisis codes because that’s all they do
  • Ai automates eligibility re-checks, authorization tracking, and follow-ups
  • Human experts defend denials with clinical evidence and strategies built for each payer
  • Every denial gets a root cause review to fix the pattern, not just the claim
Complete Behavioral Health Revenue Cycle

Therapy Session Coding

Correct time thresholds and add-on codes for individual, group, and family therapy. 90834 vs 90837 handled accurately every time.

Psychiatric & Medication Management

Capture both psychiatric and E/M components when clinically appropriate. No missed revenue on dual-service visits.

IOP & PHP Billing

Manage payer-specific bundling and per-diem vs per-service differences. Each payer has its own rules. We track all of them.

Telehealth Billing

Correct place-of-service codes and modifier usage across payers. Rules change often. Our team stays current.

Authorization Management

Tracking ahead of time, submission, and follow-up on every authorization. Expirations caught before they become write-offs.

Crisis & Add-On Services

Accurate capture of crisis interventions, prolonged services, and behavioral health add-on codes.

Patient Billing & Support

Cindy handles patient balances empathetically in over 50 languages. Behavioral health patients need clear, sensitive communication.

Analytics & Reporting

Dashboards showing revenue per provider, session type, authorization status, and denial patterns.

What Our Clients Say.

Behavioral Health

Cosentus has brought our behavioral health claims up to date, ensured consistent county invoicing, and provided invaluable expertise with a professional, responsive team that truly understands our needs.

LH
Lawrence Harlan
Associate Director of Finance - AACI
Behavioral Health

Partnering with Cosentus has streamlined our claims operations, simplified billing submissions, and provided detailed reports. Their team is consistently responsive, helpful, and quick to address our needs.

JC
Jasmin Correa
Director of Data Management - Community HealthWorks
Behavioral Health

I’ve never been as satisfied with a medical biller as I am with Cosentus. They’re prompt, efficient, transparent, responsive, and reasonably priced. I confidently recommend them to my colleagues!

LF
Larry Feliciano
MD DABFM FAAP CMD HMDC
Behavioral Health

Our experience with Cosentus has been that they are very responsive to the needs of their clients, provide custom reporting to navigate challenges, and make strategic decisions in a true partnership.

AF
Anna Fernandez
Executive Director, Behavioral Health - Hope Services Counseling Center
Behavioral Health

Cosentus has been a game-changer for my practice. Their team is incredibly responsive, proactive, and thorough. I trust them completely with my billing and highly recommend their services.

DO
Dr Ogochukwu Nwosu
CEO - K2 Healthcare
Behavioral Health

Cosentus has always been in our corner, offering knowledge, support, and training to handle billing situations. They understand our business and provide the best solutions for our Revenue Cycle department.

PJ
Pastor Jason McMullan
Executive Director - PneumaCare Health & Wellness
Behavioral Health

Our partnership with Cosentus helps us manage medical billing and revenue, allowing us to focus on patient care and practice growth. We have worked with them for years and consistently appreciate their excellent service.

SD
Sherry Do
Director of Patient Care Services - ProActive Clinic
Behavioral Health

Cosentus has been assisting my skilled nursing clinic with the RCM services needed to help us thrive. They allow us to focus on patient care. We appreciate their support, communication, and partnership.

DG
Dr Gurpreet Dhugga
CEO - SNF Specialists
What Sets Us Apart

Behavioral Health Is All Our Team Does

Our team understands the difference between a 90837 and a 90834 and why it matters for your revenue. IOP vs PHP billing rules, telehealth modifiers that change by payer, crisis intervention codes. This is all they do.

We Don’t Just Recover Denials. We Prevent Them

Every denied claim gets a root cause review. Authorization expirations, time-based coding errors, telehealth modifier mismatches. We identify the root cause and correct it so it doesn’t happen again.

We Grow With You

From a single-location therapy practice to a multi-site behavioral health organization. Our model scales. One of our clients grew from $2M to $16M revenue. We managed the billing the whole way.

Behavioral Health Is All Our Team Does

Our team understands the difference between a 90837 and a 90834 and why it matters for your revenue. IOP vs PHP billing rules, telehealth modifiers that change by payer, crisis intervention codes. This is all they do.

We Don’t Just Recover Denials. We Prevent Them

Every denied claim gets a root cause review. Authorization expirations, time-based coding errors, telehealth modifier mismatches. We identify the root cause and correct it so it doesn’t happen again.

We Grow With You

From a single-location therapy practice to a multi-site behavioral health organization. Our model scales. One of our clients grew from $2M to $16M revenue. We managed the billing the whole way.

Behavioral Health Leadership
150+years combined in behavioral health RCM
JR Thompson
JR Thompson
Chief Operating Officer
Andrew Clougherty
Andrew Clougherty
Sr. Director of Client Services
Caty Harding
Caty Harding
Account Manager
Toni Brown
Toni Brown
Senior Account Manager
Amber Alvelo
Amber Alvelo
Division Manager
Peter Ranjan
Peter Ranjan
AR Manager
Julie DelBlasio
Julie DelBlasio
Lead Reimbursement Specialist
Steven Sundrud
Steven Sundrud
Division Manager, IT Division
Frequently Asked Questions

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